OUR SERVICES

Contact Centre

A high level customer experience will enable you to maintain existing customers and accumulate new. Our contact centre management focuses on ensuring communication between your business and your customers is a seamless and satisfying process.

Today’s customers want to communicate over numerous channels and their demands are higher than ever, including the need for 24×7 service.

Cinram Novum facilitate the increasing need for multi-media communication and the demand for clients to self-serve. We are  continually investing in cost effective strategic solutions to improve your customer service.

  • Cinram Novum’s Intelligent Call Routing System

  • Analytics With Telemarketing & Call Tracking

  • Multiple Social Media Responsive Plans

  • Dedicated Numbers With Calls Answered As “YOU”

  • E-commerce Platform Management

  • Payment Processing With PCI Compliance

To Find Out More Or To Request A Quote

Drop us your contact details at the link below with a quick summary of your enquiry, or call 01296 426151 and we will get straight back to you.

Contact Us

Phone

(0)1296 426151

Mail

queries@cinramnovum.com

Address

Cinram Novum Ltd, Rabans Lane
Aylesbury, Buckinghamshire, HP19 8TS