OUR SERVICES

Contact Centre

A high level customer experience will enable you to maintain existing customers and accumulate new. Our contact centre management focuses on ensuring communication between your business and your customers is a seamless and satisfying process.

Today’s customers want to communicate over numerous channels and their demands are higher than ever, including the need for 24×7 service.

Cinram Novum facilitate the increasing need for multi-media communication and the demand for clients to self-serve. We are  continually investing in cost effective strategic solutions to improve your customer service.

  • Cinram Novum’s Intelligent Call Routing System

  • Analytics With Telemarketing & Call Tracking

  • Multiple Social Media Responsive Plans

  • Dedicated Numbers With Calls Answered As “YOU”

  • E-commerce Platform Management

  • Payment Processing With PCI Compliance

To Find Out More Or To Request A Quote

Drop us your contact details at the link below with a quick summary of your enquiry, or call 01296 426151 and we will get straight back to you.

Contact Us

Phone

(0)1296 426151

Address

Cinram Novum Ltd, Rabans Lane
Aylesbury, Buckinghamshire, HP19 8TS